Customer experience is the only differentiator for companies in the digital age. Digitally empowered customers are looking for a personalized experience at every step of their decision journey. Companies need a solution that helps them to engage customers at every touchpoint of their decision journey. Also, they able to respond to customer queries faster and address questions by breaking down information silos. Hence, build and nurture the relationship with customers and have new opportunities. Accrete helps companies to plan and implement CRM strategies and make customer experience, acquisition, and retention center of these strategies. We implement industry-proven best CRM platform - SAP CRM to break silos and optimize each customer-centric process.
Our team brings deep experience in a wide range of SAP products, with unique experience in SAP CRM and ECC Service Management. From individual specialist skills to full-service, turn-key SAP CRM solutions, we can assist your CRM, ECC and HANA initiatives. We bring our extensive, Big 5 consulting experience to our customers, ranging from emerging mid-market companies to large enterprises.
Our SAP CRM Solution include: